Privacy Policy
This Privacy Policy explains how Park Knee Coaching processes personal data when you use parkkneezigzag.garden, contact us, or engage with our coaching-related services. It also describes the choices and rights available to individuals under applicable data protection law.
How We Use Data
We use personal data to respond to inquiries, provide coaching-related services, manage bookings and communications, operate and secure the website, analyze basic site performance, maintain records, meet legal obligations, and handle disputes or enforcement matters. Where permitted, we may also use data to improve our services and to manage internal administration.
Service Providers
We may share personal data with trusted service providers that support website hosting, analytics, communications, scheduling, payment processing, or administrative operations. These parties act on our instructions where they process data on our behalf, or they act as separate controllers where their own services require it. We do not authorize them to use personal data for unrelated purposes.
Legal Disclosures
We may disclose personal data where required to comply with law, a court order, regulatory request, or similar legal process. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of Park Knee Coaching, our users, or others.
Your Rights
Depending on your location and the applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data. You may also have the right to data portability in limited circumstances and the right to withdraw consent where processing is based on consent. These rights are not absolute and may be limited by legal obligations or legitimate business needs.
How to Make a Request
To exercise a privacy right, please send a clear request using the contact details in this policy and describe the data or processing concerned. We may ask for information needed to verify your identity and to understand the request. We will respond within the timeframe required by applicable law and will explain if a request cannot be fully satisfied.
Data Retention
We retain personal data for the period needed to provide the service, manage our relationship with you, meet legal, accounting, or tax obligations, resolve disputes, and maintain security records. When data is no longer required, we delete it, anonymize it, or archive it in a restricted form where retention is still necessary.
Policy Changes
We may update this Privacy Policy from time to time. The revised version will apply once it is made available on the website, unless a different effective date is stated. Where changes are material, we will take reasonable steps to draw attention to them through the website or other appropriate communication channels.
GDPR Notice
For GDPR purposes, we act as a controller for personal data processed through this website and related coaching services. We rely on lawful bases such as consent, performance of a contract, compliance with legal obligations, and our legitimate interests in operating, securing, and improving the service. Where consent is the basis, it may be withdrawn at any time for future processing.
Where GDPR applies, it governs our processing of personal data of individuals located in the European Economic Area.
Your GDPR Rights
If GDPR applies, you may have the right to access, rectify, erase, restrict, or object to certain processing, and to receive a copy of data you provided in a portable format where applicable. You may also object to processing based on legitimate interests and withdraw consent where processing relies on consent. If you believe your rights have been affected, you may also raise the matter with the competent supervisory authority.
Data We Collect
We may collect identifiers and contact details, inquiry and booking information, account or profile details if provided, payment-related records where applicable, communications with us, and technical data such as device, browser, and usage information. We also process content you submit through forms, messages, or coaching-related requests.
How We Collect Data
We receive data directly from you when you complete forms, send messages, request information, or otherwise interact with the website and our services. We also collect certain data automatically through site operation, including log data, cookie data, and similar technical signals. In some cases, we may receive information from service providers that support our website, scheduling, payment, or communications functions.
Cookie Types
Our website may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. If advertising or embedded third-party tools are enabled, those services may place their own cookies subject to their terms and settings. Cookie use is limited to what is reasonably necessary for the operation and improvement of the website.
Cookie Controls
We use browser settings, cookie banners, or similar controls to manage non-essential cookies where required. You may block or delete cookies through your browser, but some site features may not function properly if essential cookies are disabled. Where consent is used, it may be withdrawn at any time without affecting the lawfulness of prior processing.